by Dcvalmont
Explorer

live chat link for changing account

Hi

ive signed into my EE and no live chat link ever shows up.

i cancelled my account recently with my 30 days notice. But I'd like my account to be changed to pay per use as I'll still need this number on visits over the next few months. 

4 REPLIES 4
by Grand Master
Grand Master

Re: live chat link for changing account

@Dcvalmont.  You will need to call customer services to do this.  And call asap as you have gave notice on your account. 

by
EE Community Support Team

Re: live chat link for changing account

Hi @Dcvalmont,

 

Thanks for joining the EE Community.

 

Are you still within your 30 day notice period?

 

James

by Dcvalmont
Explorer

Re: live chat link for changing account

Yes I am

Sent from my iPhone
by
EE Community Support Team

Re: live chat link for changing account

Hi @Dcvalmont,

 

That's great, please get in touch with customer services and they can arrange your transfer to pay as you go.

 

Thanks Smiley Happy

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.