by tanzeela1996
Visitor

i want to get my pac code but ee wont recognise my phone number

I want to get my PAC code. I haved called ee on 150 and the automated service requires me to input my phone number however when i type my phone number it does not recognise it. 

2 REPLIES 2
by Profile closed
Not applicable

Re: i want to get my pac code but ee wont recognise my phone number

Hello @tanzeela1996 try 07953 966 250 from another phone using options 2, 4 if the system is not recognising your EE number allowing you to connect to customer service. 🙂

by
EE Community Support Team

Re: i want to get my pac code but ee wont recognise my phone number

Hi @tanzeela1996,

 

Welcome to the EE Community.

 

Is your phone number still active?

 

If you haven't used it for a while it may have entered hibernation.

 

Please tap the link for more information.

 

Thanks

 

James

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