by top Contributor
Contributor

i have now gone from Tmobile to EE, do i still get the same package as before

i have just swapped from Tmobile to EE, when i was on Tmobile if i topped up 10 pound a month i got unlimited texts, because thats what i mainly use, i have just topped up 10 pound but i havent recieved a text to say i will get unlimited texts from the 1st, will i still recieve my free texts for next month ?

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

Hi and welcome to the community @top

 

Please pop over to our page all about Packs.

 

What response do you get when texting AL to 150.

 

Many thanks,

 

Lee​​​​​​​

6 REPLIES 6
by Grand Master
Grand Master

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

@top  It will depend on what pack you have.  

by
EE Employee
Solution

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

Hi and welcome to the community @top

 

Please pop over to our page all about Packs.

 

What response do you get when texting AL to 150.

 

Many thanks,

 

Lee​​​​​​​

by patrichard Investigator
Investigator

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

I did the same went from T Mobile to  EE and asked the same question but the answer is NO you dont get free texts when you top up but theres not much I can do about it. Wished i had stayed with T Mobile.

by Grand Master
Grand Master

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

@patrichard  It’s a different network so why would you get the same ?  It’s the same company but that’s all. 

by patrichard Investigator
Investigator

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

But I don't get free texts from EE when I top up,T Mobile gave me this!

Sent from my iPad
Highlighted
by
EE Employee

Re: i have now gone from Tmobile to EE, do i still get the same package as befor

Hi @patrichard

 

Please see my reply to your other post as you will be able to get texts included as part of you EE packs.

 

Many thanks,

 

Lee

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