by nikie2810
Explorer

credit missing

i have topped upmy mobile phone and with in sec my credit went i do not have internet on my phone and been told its a web site that has taken it its a new number and my first top up and now ive no credit what can i do

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: credit missing

Hi @nikie2810 

 

Welcome to the EE Community,

 

Please contact customer services on freephone 0800 956 6000 opt 2 opt 4 from any other phone.

 

Thanks,

 

David 

View solution in original post

3 REPLIES 3
by Ace Contributor
Ace Contributor
Solution

Re: credit missing

Hi @nikie2810 

 

Welcome to the EE Community,

 

Please contact customer services on freephone 0800 956 6000 opt 2 opt 4 from any other phone.

 

Thanks,

 

David 

View solution in original post

by
EE Community Support Team

Re: credit missing

Hi @nikie2810,

 

Welcome to the EE Community. 🙂

 

What response do you get if you text BALANCE to 150?

 

Thanks

 

James

by nikie2810
Explorer

Re: credit missing

thank you crediktrefuned

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