by revaux Investigator
Investigator

can i top up online with my voucher

Can I top up online for someone else using a voucher

7 REPLIES 7
by Grand Master
Grand Master

Re: can i top up online with my voucher

No, you need to use the voucher from the phone being topped-up.

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by
EE Employee

Re: can i top up online with my voucher

Hi @revaux and welcome to the community.

 

Unfortunately, @XRaySpeX is right on this one.

 

You are able to text the person the voucher code and then they will be able to complete the top up.

 

Hope this helps,

 

Lee

 

 

by Profile closed
Not applicable

Re: can i top up online with my voucher

Hello @revaux you can do if it is an Orange account by logging in to Your Orange online and navigating to Top up & manage cards>Top up another phone by voucher:

 

https://web.orange.co.uk/id/signin.php

 

If it is an EE or T-Mobile account no it is not possible I am sorry but as mentioned above you can text the voucher code to them and they can redeem it by texting VO + voucher number to 150 e.g. VO 1234567890123456. 🙂

by revaux Investigator
Investigator

Re: can i top up online with my voucher

hi thank you for that. the prob is the person does not know how to do it all and i was wondering if i cud do it for him. iWill wait till i see him thank you
by
EE Community Support Team

Re: can i top up online with my voucher

I understand, @revaux.

 

Let us know if you have any problems after you've seen him.

 

Chris 🙂

by revaux Investigator
Investigator

Re: can i top up online with my voucher

Thank you for the info. Greatly appreciated.

by
EE Community Support Team

Re: can i top up online with my voucher

Have a lovely weekend @revaux

 

Come back anytime 🙂

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