If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Evening.I purchased the payment sim with the small WiFi box from curries yesterday. I've set it up but I will need to some how see how much credit I have left. I don't know how to do that? When I try linking the device it asks for telephone number wh...
Hi there,I'm trying to set up recurring card payments to top up my phone (as you can save 10%), but every time I try the 'card authorisation' window that comes up doesn't actually work. I've had the same issue for months and I have tried different de...
I bought a PAYG sim from WH Smith Yesterday, When I tried to activate it online it said there as a problem with the serial number. I rang customer services 3 times and was told to restart my device and they would call me back. They didn't or couldn'...
My subscription sim pay as you go arrived, I’ve put it into my phone and followed the instruction and created an account. I’ve downloaded the ee app but there is no option to click on for “Packs”. I have text “all packs” to 150 had no luck. I’m unabl...
i topped up my credit with 20£ but cant get a subscription pack with the money. when i check my balance my actual credit is 0£. how can i get the pack without having to pay for it again?
Hey, i'm also having the same problem. Put 15 on my SIM, tried calling, texting or anything and it's not workingIs there anyway to reactivate the phone sim online or would I need to go into an EE store to do it?
Hello I'm having the same issue right now, can't seem to call any other network lines except EE numbers
