If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I have joined ee today. My payment go sim shows there is a 20gb pack for £10 but I can't find it as an option when choosing packs. Can someone help please.
Why can't I move some of the 20gigs never used, on to this sim card? It provides back up internet to our router for when the wifi falls over. Thanks for your advice
How to check my data gb and balance
Hello,The last time I was in the Uk I got a data plan and paid with my card. I don’t remember opting for a recurring payment. I traveled back to my country and a few days later I get a debit on my card for £15 credit. I tried calling customer care bu...
Checking my credit on 8/11/2023 says it was £10.03 with the renewal on the 9/11/2023. But i just looked at my credit and £10 has been taken, with no renewal of my pack. Where has my credit gone.
Hi there I have recently bought a 15 pound data top up for my new EE sim. It started working abit in the beginning but now it has stopped I tryed texting 150 and sending AL but all I get as a response is that you current balance as of today is £15.00...
Hi folks, topped my mobile up with card and was to to speak to someone to verify it go through call got disconnected and didn't get the top up but money was taken? How do I fix this?
Hello, I have a pay-as-you-go sim card, and I usually purchase an EE pack that auto-renews each month. EE stopped auto-renewing my pack, so I went into my account to purchase the pack and start auto-renewing the top-ups again. This was fine until I p...
