If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
ive just topped up my phone and show £20 credit, but i am still unable to make calls or send messages as i have no credit !!!!what can i do ?
Hello everyone,I Topped Up on the 9th, and it should have Automatically Renewed on the 10th.Everything looked fine on the 9th, and the Credit still shows correctly on my account on the 13th.All the TEXT HELP options say that I have credit on my accou...
Hello Now I'm out of the UK, I bought a new number but I didn't use it for the first time in the UK, so I can't make calls or SMS to keep my number. I won't be back in the UK for another year Should I charge £5 every 6 months to keep my new number? W...
Why can't I Connecticut my bank card to my ee account?
Kia ora, I need an email address to contact to arrange a refund on an online order.I think my number has gone into hibernation as I have been away from EU/UK since February 2023. I've just returned to Germany and am unable to use my SIM. While in New...
Hi I wanted to order a supsucribtion pack yesterday but I ordered PAYG SIM by mistake I want to cancel the purchase please
Also having the same issue whenever I try to purchase a pack or top up.
