If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hello ive ordered my SIM card and a £30 pack but the pack isn’t there and my money was taken from my bank account
hi there i was looking at pay as you go packs and saw that they have Wi-Fi coverage boost Please see screenshot does that mean assess to EE Wi-Fi or is it just Wi-Fi calling
Hi, please could I ask for some guidance regarding making a call / text to the UK with my UK EE phone number. I currently live in Australia and have an Australian number with a different service. I do not use my UK EE number here but in order for me ...
I lost my SIM card and requested a replacement. After I receipt the replacement SIM card, I found the credit in my old SIM card is no longer there. How can I get it back please?thanks
Start my 10£ pack
I want to stop my subscription now
I am in sweden and Ive topped up twice now! I still cant send a message. For example trying to send to 150 "HELP" but it saying its not delivering. What is the issue? I need to send some messages to keep my number! thanksAnn
I missed a payment on my PAYG subscription last month so manually topped up £10. The credit is showing but I still can’t make outgoing calls or use data and can’t see anything helpful on the app or website. Please help! Really don’t have tenners to w...
Hello, I got the same message on Monday, January 29, 2024:"Hi, it seems quite a while since you last made a call, sent a text or used data. It's important that you use your phone otherwise you may lose your number as per our terms and conditions".How...
