If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi!Hi. I’m abroad and I cannot access my online account to top up my balance. I cannot reach to the EE staff and there is no live chat. Every time I call the help number, 07953 966 150, I am asked to wait; this is very expensive. Does anyone know a ...
I’ve been trying the whole day to activate pack but it didn’t work. YOU ARE THE WORST
I have a pay as you go sim I cannot register to my EE account because it is in a mobile hotspot device which can’t send or receive text messages so I can’t receive the identifier text to confirm it’s me. For the same reason I can’t text BALANCE to 15...
im trying to top up as you go my phone and can't seem to make a 150 call or top up via text. What should I do
Hello i just was talking with the lady,she did the mistake i wanted to stay with my old number but she switched of by mistake my old number and switched on the new one
My contract expired today and I was expecting to have my account transferred to a "Pay As you Go" system but now I find I am unable to top up and unable to call or text anyone. I am on a long trip in Canada so I am unable to go into a branch. If anyo...
I've been trying to add a data pack on to my pay as you go sim for 3 days now. I've tried to pay by card was just failing all the time, finally tried to top up which was successful but still can't pay for pack using this method. Any advice?
I have a sim only PAYG which has run out of minutes. I have topped up my credit and when I go to buy an add-on, the card process does not work as it requires an online authorisation so rejects the attempt rather than generating a request to my bank f...
How do l go about purchasing a EU Data Roaming Add-On. I don't know the process and would appreciate a guide on how to do this for time when l go into the EU.
