Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12134 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 8862 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 31123 Views
  • 25 replies
  • 21 Helpful

Resolved! bolt on

i have 30 in my credit and lokking to buy 30 pound oackage how do i do thsi 

Resolved! Top up

Hi I just paid for a £15 pack, it has said £13.50 came out of my credit but my bank has paid £13.50. 

Resolved! No signal in Thailand

Hi I’am a pay as you go monthly customer and have no signal I need to get my OTP numbers for banking reasons..I have data roaming on and used in U.K. for last year although I don’t notify EE before I left the U.K. and reading posts here I didn’t need...

James4023 by Investigator
  • 217 Views
  • 10 replies
  • 7 Helpful

Resolved! EE top up vouchers

HeyWhere can i buy ee top up vouchers.The blue packet that comes with a code that you text to 150 that allows you to top up and is pre paid in the shop that you brought it from.Where would i buy one of these vouchers and is it possible to get them in...

My EE sim card doesn't work in my home country

I started using an EE SIM card with the 'Pay as you go' plan 6 months ago in the UK. Now, I am in my home country, Taiwan.Despite showing the bars with R sign, I cannot use phone calls and SMS (which showed Failed to send).  There are still a few pou...

Haukmin by Investigator
  • 452 Views
  • 24 replies
  • 2 Helpful

Free roaming, no roaming on new sim?

I just purchased a sim here; ee.co.uk/mobile/free-simI picked the : £10 Subscription Pack, 20GB, 500Mins, UnlimitedTexts package.I found the link from MSE, and now in the email, it says "no free roaming", what does this actually mean...? Can I not us...

Callum_K by Visitor
  • 167 Views
  • 3 replies
  • 0 Helpful