Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12133 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 8861 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 31106 Views
  • 25 replies
  • 21 Helpful

Data

Would yous be able to help me with some data and texts thanks 

Resolved! Phone calls not going through or being received

Everytime I try and call someone I get hit with a "you need to top up" and everytime someone calls me nothing comes in on my end. I have topped up £5 and I still have the same issue.

Zabi2 by Investigator
  • 156 Views
  • 7 replies
  • 0 Helpful

Question about roaming

 HiThe pack I use in the UK is pay as you go. I’d like to ask a question about using data in the EU.If I fly directly to Spain for 3 days after traveling in France for 3 days, can I just purchase the £10 package for 7 days access? Do I need to buy or...

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Yan8 by Investigator
  • 166 Views
  • 7 replies
  • 0 Helpful

EU MINUTES

Im on PAYG. I hear there is a package (possibly a EU ADD ON)  available that enables 100 minutes of calls within EU for £3 making that a good deal of 3 p per minute. however I've now spent more time than I care to mention trying to find how to do thi...

Groo by Investigator
  • 216 Views
  • 6 replies
  • 2 Helpful

problem with subscription pack

I toped up 30£ and tried to purchase the 15£ plan with my 30£ credit and it says that the purchase is made successfuly but no money is taken from my credit and noting from the plan is added (no internet, no sms, no calls) what can i do to fix this ?

New customer

I just got a new sim stating its £15 for 50gb and unlimited texts, calls. But on ee app it says the subscription pack has only 25gb. So which is which?

Sotera by Visitor
  • 239 Views
  • 9 replies
  • 2 Helpful

Resolved! bolt on

i have 30 in my credit and lokking to buy 30 pound oackage how do i do thsi