Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12840 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9135 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35328 Views
  • 25 replies
  • 21 Helpful

Unable to send text or make calls in South Korea

Hi,Im in South Korea, and strangely I can receive texts or calls but I can't send texts or make calls.I have enough credits on my PAYG simcard and I have no problems back in the UK.I did select the mobile network automatically in the connections sett...

Fhrnd by Investigator
  • 179 Views
  • 11 replies
  • 0 Helpful

Error code 10 - can't send messages or call

Hi,On PAYG. Currently in Austria. Have paid the extra £10 for a roaming pack for the week.Texting has been working up until now. Now all messages cannot send and error code 10 is shown.Tried contacting calling 150 - number can't connect.Tried calling...

Resolved! 7 day Roaming Add on

Hi EE,I’m just wondering if I could have some help please, I’m going on holiday to Spain in a couple of days and was looking to purchase the 7 day roaming add on but it isn’t available to me, I have a £10 pay as you go subscription box that I have ha...

Grundy98 by Visitor
  • 175 Views
  • 1 replies
  • 1 Helpful

Keeping mobile number

I have inserted a PAYG sim in my phone. I want to keep my old number from my Orange/T-Mobile sim. I have been unable to find any instructions as to how to do it. The ee website is a nightmare. Is there some of doing what I want or would I be better g...

Resolved! Call Forwarding on Pay as You Go Sim

Will call forwarding work if using a Pay as You Go sim ?   We have a fault on a business land line and BT can set up a transfer to a mobile.   We then want to be able to use the  mobile with a pay as you go sim to then forward calls to another number...

BBTmobile by Contributor
  • 172 Views
  • 6 replies
  • 2 Helpful