If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I have 20.00 credit and want to use it for a pack costing 20.00 but it will not take the 20 out of my credit and is asking for me to top up from my bank card.
Changing a PAYG sim to monthly, and keeping same number
Hi I’m looking to change my subscription as it ends today so I topped up £30 credit for the £30 pack but it’s only showing £15 credit and won’t let me choose the £30 pack on the app
Saturday morning my usual £1 pack was due to restart. I got a text saying please top up. I had topped up. I phoned 150. The guy said he'd added it manually. I made a call and was charged. I tried to call again but kept getting hung up on. I go...
Hi...Please I need the roaming charges for Ghana.Can anyone share them with me?
I have been trying to restart my SIM and currently have no coverage. I have been getting the Prepaid Packs Error whenever I either try to apply the £15 credit on my account OR just try to pay again with my card. I cannot call because my SIM technical...
Why has my minutes and data gone
I keep getting a message saying I need to top up for my pack to renew however I topped up already and there’s enough credit. I need my pack renewed asap
Hello I did top up yesterday but can't but my pack doesn't work. It's says because no balance on my card and ee couldn't take money. But I did it by another card so I have enough money for use Ee. On my balance 5£ and I paid . For what I need pay sec...
