by jimmy71
New Member

Worst

Top up 10 pound pay as u go say got 10 pounds, but my data say got no data try phone 30 min on phone in end hang up try again same thing and again worst company ever, once I do get data going after that month will burn sim and never ever go with EE again

2 REPLIES 2
by Grand Master
Grand Master

Re: Worst

@jimmy71   Have you chosen a pack?   You cannot use data unless you purchased a pack or a data bundle,  your credit cannot go straight towards paying data usage.  You need a PACK or data bundle.   Do you know how EE works it’s PAYG tariffs ?

by
EE Community Support Team

Re: Worst

Hi there @jimmy71

 

Thanks for coming to the community.

 

If you text BALANCE to 150, what does the reply show?

 

Speak soon, Leanne.

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