by Andyfraser
Visitor

Why have i been charged 3 times for my top up

I have been charged 3 times for my top up even though they told me it didnt work

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Why have i been charged 3 times for my top up


@Andyfraser wrote:

I have been charged 3 times for my top up even though they told me it didnt work


Unfortunately we have no account access on here, so the only thing I could suggest is to contact customer services, and ask them to look into for you. You can get in touch with customer service by one of the following.

 

The local rate landline number is 020 7362 0200 or call for free on 0800 079 8586.

by
EE Community Support Team

Re: Why have i been charged 3 times for my top up

Hi @Andyfraser,

 

That's great advice from @Fatboy71.

 

Please get in touch and we'll make sure you are refunded.

 

Thanks

 

James

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