by Taimide15
Explorer

Why didn't i charge £22.75

I don't why i was charged  £22.75 outside my next bill. 

2 REPLIES 2
by Grand Master
Grand Master

Re: Why didn't i charge £22.75

What Flex plan are you on? How much is your Direct Debit to EE meant to be?

 

What exactly does texting AL to 150 report?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why didn't i charge £22.75

Hi @Taimide15

 

Welcome to the community. 🙂

 

Are you on a Flex plan or a pay monthly contract?

 

You should be able to check your usage on your My EE account.

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions