by Legbrace
Visitor

Voucher coming up inactive help

I brought a voucher from my local shop and watched it print when I tried to put it on my phone it came up inactive voucher number did it 3 times now they want me to ring up or send it back I am disabled and struggle ringing people I don't know and what am I ment to do in the meantime as I need my phone for emergencies hope someone can help

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Voucher coming up inactive help

by
EE Community Support Team

Re: Voucher coming up inactive help

Hi @Legbrace,

 

Welcome to the EE Community.

 

I'm sorry to hear you have had a problem with your top up voucher.

 

Did you manage to get in touch with customer services as suggested by @tm90?

 

Thanks

 

James

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