20-07-2017 02:21 PM
I want to start my pack 3 days early which is usually easily done, however, since I'm now on the VIP promotional £15 everything pack there doesn't seem to be a way to start it early like the other packs and it'll only let me either buy a different pack or wait for it to auto renew. Help?
20-07-2017 03:49 PM
Try texting NOW to 150.
20-07-2017 06:03 PM
one of the first things I tried, but because the pack isn't technically bought because I can't technically buy it from the menu, it just tells me to text all packs and to buy one of those - none of which are the promotional one I have currently. Thank you though 🙂
20-07-2017 06:06 PM
Nope, it just tells me I already have a pack and to get a new one I should text all packs and buy one from there - which would be fine but the promotional back isn't listed to buy from that list as I had to opt in to it as an offer, if that makes sense? I have the credit for my pack and it says it'll auto renew to the promotional pack fine. Just frustrating that there doesn't seem to be a way for me to start it today?
22-07-2017 10:23 AM
Would really appreciate any kinda help here. I'm starting to get very frustrated with EE and I'm not sure if I want to continue on the network
13-08-2019 03:04 PM
Welcome to the EE Community.
This conversation from back in 2017 was concerning an issue with an individual account.
If you are having issues with your pay as you go pack, please contact our Customer Care Team so they can investigate.
They'll be happy to help. 🙂
by SRicou Friday