Highlighted
by Investigator
Investigator

Top up validity time

When do i need to top up when purchase is 'valid for one month ' and purchased in Feb 2020.

Is it only valid for 29 days?

Why don't they give a date

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: Top up validity time

@hydranger : Packs last either 30 or 7 dsys. I should top-up the day before your current 30-day pack expires. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

5 REPLIES 5
Highlighted
by Grand Master
Grand Master
Solution

Re: Top up validity time

@hydranger : Packs last either 30 or 7 dsys. I should top-up the day before your current 30-day pack expires. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

Highlighted
by Investigator
Investigator

Re: Top up validity time

thanks, that's helpful
by Grand Master
Grand Master

Re: Top up validity time

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

 

Feb., being a 29 day month, doesn't come into it. It will be ready to renew in March 30 days after it started in Feb.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by
New Member

Re: Top up validity time

10 pounds

Highlighted
by
EE Community Support Team

Re: Top up validity time

Hi @alicenguyen,

 

Welcome to the EE Community. 🙂

 

How can we help today?

 

Thanks

 

James

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