by alex83
Visitor

Top up on mobile Wi-fi won’t work

I paid £10 yest on the top up mobile Wi-fi but it hasn’t registered yet. Why is this?

2 REPLIES 2
by Grand Master
Grand Master

Re: Top up on mobile Wi-fi won’t work

What does text BA to 150 say?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Top up on mobile Wi-fi won’t work

Hi @alex83 and welcome to the community.

 

I will certainly try and assist.

 

What is displayed when you head over to http://add-on.ee.co.uk/status.

 

Many thanks,

 

Lee

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