by Bergy87
New Member

Top up extras

When I top up my extras aren't being added, anyone know why? I've asked on the EE fb page and I just get told they'd like to help then nothing else

EE Community Support Team

Re: Top up extras

Hi @Bergy87.


Welcome to the community, we'll do our best to help. 🙂


When you say your extras, is it you pay as you go pack that isn't activating or your free boost?


Packs are like a monthly price plan. Find more information on EE Packs >


Free boosts are rewards for purchasing packs. Find out more information on EE free boosts >


Look forward to hearing from you.


Chris 🙂

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