by Del203 Investigator
Investigator

Top up Not registering

 Have topped up payg at 12.05 and subsequent balance texts haven't credited my account, have tried turning phone off/on and also tweeted EE had no reply to either direct message or tweet..Very frustrating as current credit runs out tomorrow! Help

3 REPLIES 3
by
EE Employee

Re: Top up Not registering

Hi and welcome to the community @Del203

 

What response do you receive when you text AL to 150?

 

Many thanks,

 

Lee

by Del203 Investigator
Investigator

Re: Top up Not registering

Hi Lee, got no response from AL and balance showed no credit, however problems seem to have been solved and credit now shown 5 hours after buying.

by
EE Employee

Re: Top up Not registering

Brilliant @Del203.

 

Many thanks,

 

Lee

 

 

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