04-09-2019 06:48 PM
I have a £5 per month account and with my bonus minutes every 3 months this has built up to 350 mins which is ample for my needs.
Problem is that there is a permanent residual balance amount of £3.89 in my account from when I opened the account some years ago. My minimum top up is £5 which means that I cannot use this £3.89. On speaking to customer services they tell me that unless I spend it on extras I cant use it up.
As I have no need or intention of purchasing extras this will be there forever.
How can I sleep at night?
04-09-2019 07:10 PM
@Dek1 : Make a few International calls or texts or send some MMS. They are chargeable.
CS are right. PAYG credit is not refundable.
05-09-2019 08:38 AM
by SRicou Friday