06-02-2020 07:28 PM
I have been having a clear out and found an emergency phone it was pay as you go with Orange/ EE. The original number is saying it is not currently being connected to this number as it has probably been at least 3 years now so presume I have to get a new EE sim and get new pay as you go top up card . . I have charged the phone Do I just buy a new sim and put some money on it please . I only use my mobile for emergencies . Thank you for any help.
07-02-2020 07:51 AM - edited 07-02-2020 07:55 AM
Hi there @SandyDS
Thanks for coming to the community.
The number you had would now be disconnected, you can order a new EE SIM card on our EE Shop.
You can select what pack will be best for you when you order your SIM card, this will have a new number for you.
If you decide you would not like a pack you can text STOP PACK to 150, when you get the SIM and pay our standard call charges.
Let me know if you have any questions.
07-02-2020 10:41 AM
07-02-2020 10:53 AM