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New Member

Re: What is pay as you go and flex hibernation, and how do I stop it?

Hi,

I've got my Mother a top-up card and every month EE deducts £10, why? Thank you.

1 REPLY 1
Highlighted
by Grand Master
Grand Master

Change an EE PAYG SIM From the Recurring Pack to Simple PAYG

@AL131 : All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.

 

By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.

 

Text STOP PACK to 150 before you next top-up & you can use the SIM as normal PAYG at standard per-unit rates.

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