by pickervance
Explorer

Re: Free number to contact EE Customer service

I have purchased a new sim card formy mobile phone-

 

I also paid £15 credit to put on my phone

 

I have unsuccessfully tried to imput the codes etc about five times.

 

The mobile phone number is 07932614687

 

E-voucher ******************************

 

Pin :******************************

 

I have also tried your helpline phone number 07953-966250 and  have been getting the automated message for 13.58 mins now -How can this be good customer service !!!!!!!!!!!!

 

[MOD EDT: please do not post voucher details as other cutomer maybe able to use them]

 

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Free number to contact EE Customer service

Hello @pickervance text the code VO followed by a space then the 16 digit voucher number to 150 to add your top up voucher e.g. VO 1234567891234567:

 

http://ee.co.uk/help/accounts-billing-and-topping-up/pay-as-you-go-top-ups/ways-to-top-up

 

🙂

5 REPLIES 5
by Grand Master
Grand Master

Input codes to PAYG SIM

@pickervance: Input what codes?

 

Try the landlines in my sig.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Profile closed
Not applicable
Solution

Re: Free number to contact EE Customer service

Hello @pickervance text the code VO followed by a space then the 16 digit voucher number to 150 to add your top up voucher e.g. VO 1234567891234567:

 

http://ee.co.uk/help/accounts-billing-and-topping-up/pay-as-you-go-top-ups/ways-to-top-up

 

🙂

by pickervance
Explorer

Re: Free number to contact EE Customer service

Thank you so much -Have a good w/e

by Profile closed
Not applicable

Re: Free number to contact EE Customer service

You are welcome @pickervance come back to the community anytime if there is anything else you would like to know. 🙂 

by
EE Employee

Re: Free number to contact EE Customer service

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