by Callumwebster17 Investigator

Re: Accidentally bought a add on

Hi I accidentally bought an add on when I was topping up I wanted the 20 pound everything pack and it bought the 10 pound one please can I get I refund plz 

by Grand Master
Grand Master

Re: Accidentally bought a add on

@Callumwebster17: All you can do is phone EE and ask.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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EE Community Support Team

Re: Accidentally bought a add on

Hi @Callumwebster17


Welcome to the community. 🙂


Please get in touch with our customer service team, they have access to your account and will do their best to help.


Let us know how you get on.



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