by TangieB
Explorer

Problem setting up card payment for a recurring plan

I want to buy a £1 every 7 days recurring plan.  I cannot find the option to set up card payments though.  I can only see the option to pay from my PAYG credit.  I currently have £5 odd of credit left.  Do I have to use up the credit first to pay the £1 per week before I can switch to using my bank card to pay?

3 REPLIES 3
by Grand Master
Grand Master

Re: Problem setting up card payment for a recurring plan

@TangieB : No. In your MyEE you should find "Set up card payments" on the initial page.

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by
EE Community Support Team

Re: Problem setting up card payment for a recurring plan

Good Morning @TangieB.

 

Thanks for coming to the community.

 

Have you been able to set up reoccurring card payments?

 

Speak soon,

 

Katie 🙂

by TangieB
Explorer

Re: Problem setting up card payment for a recurring plan

Hi @Katie_B .  I did manage to solve the problem.  I have credit at the moment so the recurring payment is coming out of that balance at the moment.  I think when the credit runs out, the recurring payment will show the option to pay by card.

thanks.

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