15-11-2017 12:27 AM
I got a text today, Thanking me for getting a pack or add on. I never requested either. I went on to my EE account and have seen a pack on my account. I don't want this pack. Please can it be removed from my account and have the credit returned to my phone.
15-11-2017 12:33 AM
Pack can't be refund but you can stop it renewing in future.
Just send text STOP PACK to 150.
I hope it will help.
by OMA12 Monday