by Paul29
Explorer

PAYG

If I do not use my full top up amount, is it carried over or do I lose it at the end of a month ?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: PAYG

@Paul29: Your PAYG credit is yours to spend as & when you will, on packs or as normal PAYG calls & texts at standard rates. However your pack allowances of mins, texts & data expire at the end of the pack duration whether you use them or not.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
6 REPLIES 6
Highlighted
by Ace Contributor
Ace Contributor

Re: PAYG

HI, 

@Paul29

Pay as you go credit carried over next month. 

And any un used credit can be use in next month. 

Thanks 

by Grand Master
Grand Master
Solution

Re: PAYG

@Paul29: Your PAYG credit is yours to spend as & when you will, on packs or as normal PAYG calls & texts at standard rates. However your pack allowances of mins, texts & data expire at the end of the pack duration whether you use them or not.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: PAYG

Morning @Paul29

 

I can see you have had some great advice.

 

Let us know if you have any further queries 🙂

by Paul29
Explorer

Re: PAYG

Many thanks, perfect answer.

by
EE Community Support Team

Re: PAYG

Glad you got the help you needed @Paul29

 

Have a great bank holiday weekend 🙂

by Grand Master
Grand Master

Re: PAYG

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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