by Profile closed
Not applicable

Orange e-vouchers are not printing in shops

Hello,

 

Orange e-vouchers are not printing in some (if not all) shops.

 

I tried to purchase a £10 top up three times yesterday and today, all three stores were unable to. They had printed other vouchers and confirmed their system was working fine. In the third store I got an EE e-voucher instead which also printed fine.

 

Can this be looked in to please? I have reported this to customer service but thought I would report it here to.

 

I prefer to purchase Orange e-vouchers because they always go through. There has been more than one instance where I have purchased an EE e-voucher and it would not go through, creating a call to 450.

 

🙂

3 REPLIES 3
by
EE Community Support Team

Re: Orange e-vouchers are not printing in shops

Hi @Profile closed,

 

Thanks for letting us know. Smiley Happy

 

I'll make sure this is looked into for you.

 

James

by Profile closed
Not applicable

Re: Orange e-vouchers are not printing in shops

Thank you @James_B.

 

🙂

by
EE Community Support Team

Re: Orange e-vouchers are not printing in shops

No problem @Profile closed

 

Thanks again Smiley Happy

 

James

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