Topped up early September. Account usage shows data charges free (within the prepaid plan) up to the 8th and then charged from the 9th? Any ideas? Can you top up too early?
Good afternoon @Macfarlane66
Thanks for coming to see us 🙂
This will need account access, so on this occasion I'm going to ask that you please speak to our customer services and they will look at what's happened.
Let me know what they say please.
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