12-08-2019 02:21 PM
hello, please support me to activate my number or reissue again. It has been deactivated and I need the same number.
Thanks in advance
12-08-2019 02:28 PM
@GayaneAvetisyan : Sounds like it has gone into hibernation.
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
by Flackwell a week ago