15-01-2017 03:34 PM - edited 15-01-2017 03:35 PM
I have a £10 data pack and my internet is working fine.
Despite this, my calls and texts will not work. When I try to call or text, it fails, stating that I do not have the credit to make the calls or texts.
Why is this? I have the data pack, and should therefore be able to make calls and texts.
I have done multiple restarts, reset the network settings etc etc. but still no luck.
If these settings were wrong, I would not be being notified that I do not have the credit.
What can I do to make my texts and calls work? Many thanks
15-01-2017 04:28 PM
You may have data, but do you have any call or text allowances left? You only get a few with a data pack. Text AL to 150 to see what you have left.
15-01-2017 04:53 PM - edited 15-01-2017 04:54 PM
I am a new user and only joined EE two days ago. I have a £10 data pack which should give me 1gb of data, 100 mins, and 1000 texts.
Online, it says my allowance is 0mb data, 0 mins, and 0 texts. It does say, however, that I have a £10 data pack.
My internet is working absolutely fine. My calls and texts are not.
15-01-2017 04:57 PM
But I asked you what text AL says?
15-01-2017 07:01 PM
I have text that, and got this response:
Sorry we are unable to process your request, we are aware of the problem so please try again later
by SRicou Friday