by Mb1908
New Member

My dads phone has been deactivated, how can I get it active again?

 
3 REPLIES 3
by Grand Master
Grand Master

Re: My dads phone has been deactivated, how can I get it active again?

When did he last use it? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to phone CS to reactivate it.

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by Grand Master
Grand Master

Re: My dads phone has been deactivated, how can I get it active again?

Hi, 

 

Please see EE hibernation thread regarding this process for inactive accounts. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My dads phone has been deactivated, how can I get it active again?

Good morning @Mb1908

 

Thanks for coming here to community 🙂

 

I see @XRaySpeX and @Northerner have offered some fantastic support already.

 

If you need anything else, please just shout.

 

Have a Merry Christmas.

 

Richard

 

🙂

 

 

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