24-07-2018 06:31 PM
Topped up by £10 1 month ago used the phone a few times to text etc but this all shows on my usage at 0.00 yet my £10 has dropped off after 1 month why?
24-07-2018 06:53 PM
@Archiesanderson: All EE PAYG SIMs come primed with a recurring monthly or weekly Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.
By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.
Text STOP PACK to 150 before you next top-up & you can use the SIM as normal PAYG at standard per-unit rates.
25-07-2018 08:07 AM
by SRicou Friday