14-02-2019 06:34 PM
I do not live in the UK, but travel there a few times per year. I normally top up just prior to my trip, but now my account is closed. Would you be able to correct this for me? Thanks
14-02-2019 06:40 PM
14-02-2019 06:53 PM
Sounds like it has gone into hibernation.
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.