by CharliM1
Visitor

Money taken for pack but no pack is avaiable

Hi,

 

I topped up and then purchased a pack to replace my current one, everything seemed to work but it has not now I have been left with no pack at all and no money to ring customer services to see what the problem is.  What should I do?

 

Charlie

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Money taken for pack but no pack is avaiable

Hi @CharliM1

Please try text Now to 150.

Thanks

by
EE Community Support Team

Re: Money taken for pack but no pack is avaiable

Hi @CharliM1,

 

Welcome to the EE Community. Smiley Happy

 

That's a great suggestion from @tahirmian, did it get your pack started?

 

Thanks

 

James

 

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