by AllyDebra Investigator
Investigator

Money dissappears from my PAYG account how can i secure and prevent

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Money dissappears from my PAYG account how can i secure and prevent

Hi, 

 

What type? Is it the same amount on a monthly, weekly basis? 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Money dissappears from my PAYG account how can i secure and prevent

You must have a recurring pack. All EE PAYG SIMs start off with a recurring pack bought out your credit until you stop it. Text STOP PACK to 150.

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by
EE Employee

Re: Money dissappears from my PAYG account how can i secure and prevent

Hi and welcome to the Community @AllyDebra

 

If you could supply a little more information we will all try and assist with your issue.

 

Many thanks,

 

Lee

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