14-02-2018 06:34 PM
As a pay as you go customer I bought an unlimited minutes and texts add on a couple of days ago.. hasn't worked at all. The minutes on my pack have run out which is why I bought it in the first place, but anytime I try and call I'm told I have no credit and need to top up. I thought add-on started straight away so this is very frustrating! Can't even call EE for customer support. Please help!
14-02-2018 06:43 PM
Which add-on did you buy? There is no combined mins & texts general add-on.
14-02-2018 06:50 PM
Thanks for messaging. I bought the ee min and texts 7 day add on. Says that it runs out tomorrow but I haven't been able to make any calls.
14-02-2018 07:28 PM
Hi oh yes I actually was trying to call a separate customer support line. So not an ee, orange or T-Mobile number- but i can't even call ee customer support 🤔
by Flackwell a week ago