26-02-2019 06:32 PM
I have an EE pay as you go mobile but when I want to use it, there´s written "Invalid SIM".
I moved abroad 20 months ago and since then I´ve topped up the phone once (more than 1 year ago). So I guess my SIM card is deactived because of my inactivity.
Is it possible to active my SIM card again? I really need to use the number I had.
I´m still living abroad so I just can´t go to a store to fix it.
Thank you for your help.
26-02-2019 06:43 PM - edited 26-02-2019 06:43 PM
Once it's gone it's lost, especially if you haven't topped up for over 1 year.
26-02-2019 10:36 PM - edited 26-02-2019 10:46 PM
If you really needed that no. you should have sent a chargeable text at least once every 180 days. Most networks consider you no longer want that no. after 6 months inactivity & deactivate it.
27-02-2019 08:03 AM - edited 27-02-2019 08:03 AM
27-02-2019 09:42 AM
Hello @XRaySpeX, @Jon_K.
Thank you for your replies, guys. I totally understand it´s my fault and I feel like an idiot because of it 😞
Anyway, so the next question is: Is it possible to order/buy a new SIM card (for pay as you go) with the same number I had? Can I have the number somehow or is it gone forever?
Thanks a lot.
27-02-2019 10:28 AM
You can buy a new pay as you go SIM card but this will have a new number attached.
The old number will of been recycled and will potentially be back in circulation.
I'm sorry that you can't get it back.
27-02-2019 03:23 PM
Thanks! You're welcome :)! Glad I could be of assistance.
11-03-2019 08:52 PM
In the sticky thread it mentions being sent a text before goes off line.
As for same number, if it’s in a bucket as it were why ever not
by SRicou a week ago