25-10-2017 11:28 AM - last edited on 25-10-2017 12:23 PM by James_B
hi my number is XXXXXXXXXXX i have top up this morning of £30 and i have no intrenet , can you sort this out pls
[Mod edit: Please do not post personal information such as your phone number in this public forum. Thanks]
25-10-2017 12:01 PM
It's unwise to post your number in a public forum -so please edit your post.
I'd suggest you call customer services on 150 - call is free for pay monthly users or 25p for PAYG customers.
25-10-2017 12:03 PM
If the £30 top up definitely comes with an internet allowance, it might be worth checking you've definitely got mobile data enabled, and then trying again.
For handy text codes & more, check out this page: http://ee.co.uk/help/get-in-touch (this has the code you need for balances/allowances) 🙂
Finally - as this is a public forum which anyone can access you might want to avoid posting personal details, such as a mobile phone number in future.
25-10-2017 12:31 PM
25-10-2017 12:49 PM
Have you bought a pack from your top-up? You can't buy data straight from your PAYG credit.
25-10-2017 06:07 PM
What does texting AL to 150 tell you completely?
by Flackwell a week ago