by TheUsername Contributor
Contributor

International Credit Card

Hey,

 

I'm trying to top up my payg account via the website, but when I try to pay it only gives me an option to use a UK address as the billing address.

 

I've topped up a couple of times in the past, and that was never an issue. Charged my international credit card in both cases. Last time was 6 weeks ago.

 

Did something change lately or... I'm missing something? 

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: International Credit Card

How did you top up before as I believe this has always been the case. 

 

You could go to convenience store and get a voucher or an ATM machine


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by TheUsername Contributor
Contributor

Re: International Credit Card

I'm not in the UK at the moment.

 

I just went on the website and topped up using the exact same card.

by Grand Master
Grand Master

Re: International Credit Card

Online top-up has always been by UK cards only & always required a UK billing address.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.