Highlighted
by Bob19
Explorer

If I don't renew my pack, but buy add on instead, can i use my rollover data??

If I buy a minutes/texts add on, instead of my usual pack, will I still be able to use my rollover data?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: If I don't renew my pack, but buy add on instead, can i use my rollover data

No, Rollover data will only roll over to the next Pack you buy within 7 days of the 1st pack ending.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: If I don't renew my pack, but buy add on instead, can i use my rollover data

No, Rollover data will only roll over to the next Pack you buy within 7 days of the 1st pack ending.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by
EE Community Support Team

Re: If I don't renew my pack, but buy add on instead, can i use my rollover data

Hi there @Bob19

 

Welcome to the community.

 

I can see @XRaySpeX has answered your question for you.

 

Full information can be found on our EE Pay as you go Data Rollover post.

 

Leanne 🙂

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