by Naomi16 Contributor
Contributor

If I buy a pack with unlimited texts can I use it in Mexico without it costing?

I am going to Mexico and I want to use my phone abroad for call and texting if I buy a pack before I go can I use it in Mexico without being charged?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: If I buy a pack with unlimited texts can I use it in Mexico without it costi

@Naomi16: No, all your pack allowances are only valid for UK & EU. For costs in Mexico see http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/mexico .

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: If I buy a pack with unlimited texts can I use it in Mexico without it costi

@Naomi16: No, all your pack allowances are only valid for UK & EU. For costs in Mexico see http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/mexico .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: If I buy a pack with unlimited texts can I use it in Mexico without it costi

Hi @Naomi16

 

Welcome to the community. 🙂

 

@XRaySpeX is absolutely correct.

 

However, if you're on a 4GEE Max plan, you can use your normal allowances in Mexico without having to purchase an extra add-on.

 

If you're not currently on one, you could change your price plan.

 

Have an amazing time. 🙂

 

Chris

by Grand Master
Grand Master

Re: If I buy a pack with unlimited texts can I use it in Mexico without it costi


@Christopher_G wrote:
However, if you're on a 4GEE Max plan, you can use your normal allowances in Mexico without having to purchase an extra add-on.

The OP won't be as they're on PAYG.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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