by NorrieW
Explorer

I was PAYG with Orange. Do I have to reregister on EE

  • I was with orange PAYG.  I  am living abroad at the moment.   I have tried to top up and it says I need to reregister with EE.  It wont recognise my phone number to do so.
6 REPLIES 6
by Grand Master
Grand Master

Re: I was PAYG with Orange. Do I have to reregister on EE

If you haven't used your SIM for over 9 months you've probably lost it & your no. You'll need to get an EE PAYG SIM with a new no. & you might need to unlock your phone.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by NorrieW
Explorer

Re: I was PAYG with Orange. Do I have to reregister on EE

My sim still works and has credit on it, but EE dont recognise the number

by Grand Master
Grand Master

Re: I was PAYG with Orange. Do I have to reregister on EE

If you're trying to create an online MyEE for it, you no longer can for Orange nos. You may still use your Orange SIM, but you can only manage it by phone or the 150 text service.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by NorrieW
Explorer

Re: I was PAYG with Orange. Do I have to reregister on EE

Thanks for the info.   Since I am living abroad, that is most inconvenient.     I have had the number for 20 years, so no way am I changing it.  Maybe take the number to another provider.

by Grand Master
Grand Master

Re: I was PAYG with Orange. Do I have to reregister on EE

You could Move to EE pay as you go From Orange and T-Mobile .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: I was PAYG with Orange. Do I have to reregister on EE

Hi @NorrieW,

 

Thanks for visiting the EE Community.

 

That's great advice from @XRaySpeX, when you are back in the UK our customer service team will be happy to help you move to an EE plan with the same telephone number.

 

James

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