by kbpatel Contributor
Contributor

I tried to top up my 2 mobiles but each time it only topped up the 1st mobile.

I have 2 mobile nos. which I tried to top up but each time only the 1st mobile no. was credited and topped up although I specifically entered the 2 mobile nos. each time I was asked.

5 REPLIES 5
by Grand Master
Grand Master

Re: I tried to top up my 2 mobiles but each time it only topped up the 1st mobil

How are you topping up? 

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by
EE Employee

Re: I tried to top up my 2 mobiles but each time it only topped up the 1st mobil

Hello @kbpatel

 

Have both the payments been taken?

 

Thanks - Karen. Smiley Happy​​​​​​​

by kbpatel Contributor
Contributor

Re: I tried to top up my 2 mobiles but each time it only topped up the 1st mobil

Through Online banking.

by kbpatel Contributor
Contributor

Re: I tried to top up my 2 mobiles but each time it only topped up the 1st mobil

Hello Karen,

 

Yes all 4 payments were taken.

 

Kanu

by
EE Employee

Re: I tried to top up my 2 mobiles but each time it only topped up the 1st mobil

Hi @kbpatel

 

Was his done through our app or through your own online banking?

 

Many thanks,

 

Lee

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