by Angiesalt5 Investigator
Investigator

I topped up my phone on the 5th and I can't ring or send texts

 
4 REPLIES 4
by Grand Master
Grand Master

Re: I topped up my phone on the 5th and I can't ring or send texts

What does texting AL to 150 report? 

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by
EE Employee

Re: I topped up my phone on the 5th and I can't ring or send texts

Hi @Angiesalt5 and welcome to the community.

 

Please let me know how you get on following the advice above 🙂

 

Many thanks,

 

Lee

by Angiesalt5 Investigator
Investigator

Re: I topped up my phone on the 5th and I can't ring or send texts

Rang the 0800 number, finally got to a phone an advisor but had to have 20 odd pence on my phone to get through  aaarrrrrr 

by
EE Community Support Team

Re: I topped up my phone on the 5th and I can't ring or send texts

Morning @Angiesalt5

 

To contact pay as you go customer service there is a 25p charge.

 

Did you text AL to 150?

 

If so, what reply do you get?

 

Hope to hear back from you soon 🙂

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