04-01-2019 10:41 AM
How do I speak to someone on live chat please? I've lost all my minutes, texts and data I have saved for the years I've had this number.. I need it resolving. Thank you
04-01-2019 11:12 AM
Welcome to the Community
live chat is only available to Pay Monthly customers if you got access to a landline ring 0800 956 6000 opt 2 opt 4
04-01-2019 11:29 AM
Have you switched to a different duration pack? You lose your boosts when you do.
04-01-2019 01:02 PM
Hi there @Mikey891
Thanks for posting on the community.
When was the last time you made any of the below chargeable activities?
Also, are you with us on EE/Orange or T-Mobile?